Managed Hosting
Hosting that just works. We manage servers, security, backups, and performance monitoring so clients never have to think about technical infrastructure again.
From WordPress sites to headless applications, we handle all the complexity behind the scenes so websites stay fast, secure, and reliable.
What's Included
Managed hosting means we handle everything—servers, security, backups, performance, scaling. Clients focus on their business while we ensure websites stay online, fast, and secure. No more dealing with technical infrastructure or worrying about downtime.
For Shopify Plus (Headless/Custom Storefronts)
- Next.js/Hydrogen hosting
- CDN configuration
- Performance optimization (caching, compression)
- Security hardening (DDoS, SSL/TLS, headers)
- 24/7 uptime monitoring
- Automated backups
- Staging environments
For Custom Web Hosting
- Server management (setup, config, maintenance)
- Cloud infrastructure (AWS, Google Cloud, Vercel)
- Database management and optimization
- SSL certificates (auto-renewal)
- Security (firewall, intrusion detection, scanning)
- Performance (caching, load balancing, CDN)
- 99.9% uptime SLA
- Automated daily backups
- Scaling support
Ongoing Maintenance
- Software updates
- Security patches
- Performance tuning
- Priority support
- Incident response
- Capacity planning
Pricing
Managed hosting pricing reflects the level of infrastructure, monitoring, and support needed. Higher tiers provide faster response times, more resources, and premium support. All tiers include proactive management—we fix issues before they become problems.
| Tier | Traffic | Storage | Support | Price |
|---|---|---|---|---|
| Starter | Up to 50K visitors/mo | 50GB | Email (24hr) | $200-$400 AUD/mo |
| Growth | Up to 250K visitors/mo | 200GB | Priority (4hr) | $400-$800 AUD/mo |
| Scale | Up to 1M visitors/mo | 500GB | 24/7 (1hr) | $800-$2,000 AUD/mo |
| Enterprise | Unlimited* | Custom | 24/7 (30min) | $2,000-$5,000+ AUD/mo |
*Fair use applies
AWS, Vercel, or other cloud costs may be billed separately or included depending on tier.
Engagement Models
Most clients start with monthly managed hosting on a tier that matches their traffic. For migrations from another host, we can bundle the migration with the first few months to spread out the cost.
Monthly Managed Hosting
Fixed monthly fee based on traffic, storage, and support level. Includes infrastructure, monitoring, backups, and support with SLA guarantees.
Migration + First 3 Months
One-time migration fee ($1,500-$5,000 AUD) + 3 months prepaid hosting. Then transition to monthly billing.
Managed vs. Shared Hosting
Shared hosting is cheap because you're sharing server resources with hundreds of other sites. Managed hosting gives you dedicated resources, guaranteed performance, proactive support, and the expertise to handle complex infrastructure. For businesses where downtime costs money, managed hosting pays for itself.
| Feature | Shared | Managed |
|---|---|---|
| Performance | Variable | Dedicated, optimized |
| Uptime | 95-99% | 99.9%+ guaranteed |
| Support | Basic | Priority, proactive |
| Security | Basic | Advanced |
| Scalability | Limited | Seamless |
| Backups | Often manual | Automated |
| Updates | Client responsibility | Fully managed |
| Cost | $5-50 AUD/mo | $200-5,000+ AUD/mo |
Choose managed hosting for:
- E-commerce with significant revenue
- Downtime = lost revenue
- Custom applications
- Guaranteed performance needs
- Teams without technical expertise
Infrastructure We Manage
We work with modern cloud platforms and performance tools to ensure sites are fast, secure, and reliable. Everything is monitored 24/7, and we handle all updates, patches, and optimizations so clients never have to think about the underlying infrastructure.
Cloud Platforms:
- AWS, Google Cloud
- Vercel, Netlify
- DigitalOcean
CDN & Performance:
- Cloudflare, Fastly
- Image optimization
Monitoring & Security:
- Uptime monitoring
- Performance monitoring (New Relic, Datadog)
- Security scanning
- DDoS protection
- WAF
What We Need
Hosting setup requires domain access and details about your current setup. If you're migrating, we'll need credentials to transfer your site. For ongoing management, we just need heads-up on major traffic events so we can scale resources proactively.
Initial:
- Current hosting details
- Domain registrar access
- FTP/database credentials (if migrating)
- Traffic patterns
Ongoing:
- Notification of traffic spikes (sales, launches)
- Approval for infrastructure changes
- Budget approval for scaling
Related Services
- Development — Build optimized sites
- Migrations — Move to better hosting
- Shopify Custom Solutions — Headless builds
- Email Hosting — Complete solution
Get in touch to discuss hosting.