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Automations

Automation—because let's be honest, nobody wants to enter data for hours on end.

We connect systems and eliminate manual work so businesses can focus on growth instead of managing repetitive tasks.

From order processing to customer follow-ups, we build workflows that work reliably in the background and scale with growth.

What's Included​

Automation works best when it's invisible—tasks just happen without anyone thinking about them. We build workflows that handle repetitive work reliably so teams can spend time on things that actually require human judgment and creativity.

Core Services​

  • Workflow automation (Zapier, Make, n8n, custom)
  • E-commerce automations (order processing, inventory sync)
  • Marketing automations (lead routing, campaign triggers)
  • Data sync and integration
  • Custom API development
  • Error handling and monitoring
  • Documentation
  • Testing and validation

Common Use Cases​

  • Order fulfillment (auto-send to 3PL, print labels, update tracking)
  • Inventory management (sync across Shopify, warehouse, marketplaces)
  • Customer service (auto-tag tickets, route inquiries)
  • Lead management (ads → CRM → email sequences)
  • Reporting (auto-generate dashboards)
  • Notifications (Slack/email alerts)
  • Review requests (post-purchase automation)

Pricing​

Automation pricing depends on complexity—how many systems connect, how much logic is involved, and whether we're using existing tools or building custom solutions. Simple workflows can be built in days, while complex automation suites take weeks.

ComplexityTimelinePrice Range
Simple (1-3 steps, single tool)1-2 weeks$500-$1,500 AUD
Medium (multi-step, multiple tools)2-4 weeks$1,500-$4,000 AUD
Advanced (custom API, complex logic)4-6 weeks$4,000-$10,000 AUD
Automation Suite (5-10+ automations)6-10 weeks$5,000-$20,000 AUD

All projects include 30-day post-launch support.

Engagement Models​

Most automation work happens as one-time projects—we build it, test it, hand it off. For businesses with evolving needs or many systems, retainers provide ongoing support and expansion as operations grow.

Project-Based (Most Common)​

Fixed price based on scope. Includes testing, documentation, training.

Retainer​

Pricing: $1,000-$4,000 AUD/month
Best for: Ongoing automation management, monitoring, expansion

Consultation​

Pricing: $500-$1,500 AUD
Deliverable: Automation roadmap, tool selection, feasibility assessment

Process​

We start by diagnosing the actual problems before building anything. The biggest mistake in automation is automating broken systems—making inefficient processes run faster just creates expensive, complicated messes. We ask the tough questions first.

Discovery & Diagnostics (Week 1)​

Before we automate anything, we identify what's actually broken.

This phase is about asking uncomfortable questions—where are things going wrong? What's taking too long and costing money? What processes don't make sense? Sometimes businesses have systems that shouldn't be automated, they should be fixed first.

We're looking for:

  • Pain points and bottlenecks (where time and money are being wasted)
  • Broken or inefficient processes (workflows that don't make sense)
  • Manual workarounds (signs of dysfunction underneath)
  • High-volume repetitive tasks (actual automation candidates)
  • ROI potential (is automation worth it for this task?)

If we find broken systems, we'll tell you. Sometimes fixing the underlying process is more valuable than automating it. We'd rather have that conversation in week 1 than discover it halfway through development.

Deliverables:

  • Current workflow documentation
  • Problem areas identified
  • Automation recommendations (what to automate vs. what to fix first)
  • Tool selection
  • Prioritized roadmap

Development (Week 2-4)​

  • Build automations
  • Configure triggers and logic
  • Set up error handling
  • Test with sample data

Launch (Week 4-5)​

  • Test with real data
  • Monitor initial runs
  • Debug and optimize
  • Train team
  • Document

Tools We Use​

We match tools to needs and budget. Zapier works for most businesses with its massive integration library. Make offers more flexibility at lower cost. n8n provides full control when self-hosted. Custom scripts handle anything these platforms can't.

Platforms:

  • Zapier (5,000+ integrations)
  • Make/Integromat (visual builder, lower cost)
  • n8n (open-source, self-hosted)
  • Custom scripts (Node.js, Python)

Common Integrations:

  • E-commerce: Shopify, WooCommerce
  • CRM: HubSpot, Salesforce, Pipedrive
  • Email: Klaviyo, Mailchimp, ActiveCampaign
  • Ads: Meta, Google, TikTok
  • Fulfillment: ShipStation, ShipBob
  • Accounting: QuickBooks, Xero
  • Communication: Slack, Discord, WhatsApp

Expected Impact​

Typical Results
  • 50-90% reduction in time spent on automated tasks
  • 5-20 hours of manual work eliminated per week
  • 10-30% improvement in operational efficiency
  • ROI within 3-6 months

Benefits:

  • Fewer errors from manual processing
  • Instant task completion
  • Handle 2x-10x volume without adding headcount
  • Consistent process execution

What We Need​

Automation requires honest answers, system access, and transparency about what's actually happening in the business. The more honest you are about pain points and broken processes in discovery, the better the automation solution we can build.

Initial:

  • Honest answers about what's broken, slow, or costing money
  • Access to all systems (APIs, admin accounts)
  • Current workflow documentation (even if it's messy)
  • Sample data for testing
  • Transparency about workarounds and manual fixes

During:

  • Feedback on automation logic
  • Test scenario validation
  • Workflow approvals
  • Willingness to fix broken processes if automation isn't the answer

Get in touch to discuss automation.

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