Account & Project Management
We coordinate people, decisions, and delivery across the workstreams identified in your Order. This service is useful when an engagement needs a consistent point of contact, structured reporting, or active follow-through across several stakeholders.
How we can help
- Establish roles, contacts, decision authority, and communication channels
- Coordinate milestones, dependencies, approvals, and handoffs
- Maintain action, decision, risk, and issue tracking
- Prepare status updates and facilitate agreed meetings
- Coordinate Panther & Cub work with customer teams and approved vendors
- Support launch planning and post-launch follow-through
Engagement options
- Project coordination for a defined implementation or launch
- Ongoing account management alongside recurring services
- Advisory support for planning, prioritization, or delivery recovery
The Order identifies the included workstreams, meeting and reporting cadence, primary contacts, and any reserved capacity. Account management does not automatically add production work or authority over third parties.
What shapes scope
- Number of workstreams and stakeholders
- Meeting and reporting requirements
- Decision and approval structure
- Vendor coordination and technical complexity
- Required documentation and governance
- Launch risk and schedule dependencies
What we need from you
- One authorized decision-maker or a clear escalation path
- Timely access, approvals, feedback, and source materials
- Visibility into relevant internal and vendor dependencies
- Prompt notice of changing priorities, risks, or deadlines
Related services
Get in touch to discuss account or project management.
Applicable terms: Customer Terms and Professional Services Terms.