Hosting Quick Start
Use this guide to understand the decisions and information needed before a hosting environment is provisioned or an existing workload is moved.
1. Define the Workload
Tell us what will run on the server, the expected traffic or usage, the current provider, required domains, and any external services or integrations. Requirements such as private infrastructure, additional storage, regional hosting, or unusual software should be identified before the Order is finalized.
Review plans and infrastructure →
2. Confirm What Is Included
The hosting subscription covers only the infrastructure, resources, and administration stated in the Order. Application maintenance, content changes, monitoring, backups, recovery work, migrations, and third-party software administration are separate unless expressly included.
Review hosting responsibilities →
Hosting alone does not include a promise that data can be restored. Keep independent, tested copies of important data or purchase a separately documented backup service. No uptime, retention, recovery-point, or recovery-time commitment applies unless it is expressly stated in the Order.
3. Prepare Access and Migration Information
For an existing workload, gather current hosting access, DNS access, domain details, application requirements, database details, and a preferred migration window. Share credentials only through the secure method agreed for the engagement—not by ordinary email or a public form.
4. Launch and Operate
Before launch, confirm DNS ownership, application behavior, critical integrations, and the party responsible for backups and application maintenance. After launch, report incidents with the affected domain or application, the time observed, the error, and steps to reproduce it.
The Managed Hosting Service Terms and Acceptable Use Policy apply in addition to the Order and Customer Terms.