Plans and Infrastructure
Hosting is sized for the workload described before purchase. Server models, provider charges, storage, region, and required administration vary, so the current configuration and recurring fee are stated in the Order rather than guaranteed by a universal price list.
Hosting Models
Pooled Infrastructure
Multiple customer workloads share a Provider-controlled server. This can suit a single low-resource website or application that does not need resource isolation.
Pooled hosting has workload, storage, compute, bandwidth, and software limits. Panther & Cub may require migration to private infrastructure when a workload affects other customers, exceeds the Order, or becomes unsuitable for shared operation.
Private Virtual Server
A virtual server is allocated to one customer. It is usually appropriate for business websites, e-commerce, multiple applications, databases, background jobs, or workloads that need clearer resource isolation.
Private infrastructure does not make an application highly available, backed up, secure, or compliant by itself. Those outcomes require appropriate architecture, operating practices, and separately defined responsibilities.
Dedicated or Custom Infrastructure
Dedicated hardware, multiple servers, or a custom architecture may be appropriate for heavier workloads, specialized storage or networking, isolation requirements, or business continuity designs. The Order defines the topology and any administration, monitoring, backup, or recovery services.
How Sizing Is Determined
We consider:
- application runtime, database, and background processes;
- expected traffic, concurrency, and scheduled peaks;
- current CPU, memory, disk, and bandwidth use;
- media, logs, caches, and data growth;
- number of applications and required isolation;
- deployment, integration, and network dependencies;
- location or latency needs; and
- any backup, monitoring, recovery, or continuity requirements purchased separately.
Sizing is an estimate based on available information. Actual use may require a larger server, added storage, architecture change, or migration.
What the Order Should State
- provider or infrastructure type;
- region, when location is material;
- included compute, memory, live storage, and bandwidth limits;
- permitted workloads and any pooled-resource limits;
- recurring price and third-party pass-through charges;
- included administration and support route; and
- any separately purchased monitoring, backup, maintenance, or recovery service.